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TAGGED AS CRTC



New Native FM radio station in B.C. approved

The CRTC has approved a new Native FM radio station in Campbell River, British Columbia, the regulator said in a decision Friday.

The station will operate at the 100.7 FM band and will broadcast each week 106 hours of musical content and 20 hours of “community news, sports, weather, traffic and other community information in the English and Comox languages.”

The broadcast licence application was filed by the non-profit Aupe Cultural Enhancement Society, the CRTC said.

SuperBowl simsub ban shouldn’t be delayed, AG says

BCE Inc. hasn’t demonstrated enough evidence that a court should postpone the implementation of the CRTC’s decision to eliminate simultaneous substitution for the National Football League's (NFL) Super Bowl, and the evidence it has provided is “limited to bald and speculative assertions,” the attorney general is arguing.

Trump consulting with Eisenach on telecom policy: reports

United States presidential candidate Donald Trump is looking to consultant Jeffrey Eisenach for advice on telecom policy, according to media reports.

Politico reported last week, citing anonymous sources, that Eisenach is a new aide for the Trump campaign. It described him as a “crusader against regulation” who argued for a hands-off approach from the U.S. Federal Communications Commission (FCC).

CRTC approves radio stations in Ont., N.L.

The CRTC has approved two separate applications to operate English-language radio stations in Ontario and Newfoundland and Labrador.

Wholesale rate decision could lead to focus on flanker brands, analysts say

In the days after the CRTC issued a decision that lowered wholesale wireline Internet rates proposed by large Internet Service Providers (ISPs), financial analysts said the large telecoms could respond to increased pressure through flanker brands, and some pointed to the possibility of decreased infrastructure investment.

Rogers intros wireless data controls ahead of Wireless Code review

TORONTO — Rogers Communications Inc. CEO Guy Laurence said Thursday the company will eliminate an “irritant” among its customers by giving them the ability to manage their wireless data, but said such services shouldn’t be mandated by the Wireless Code.

CRTC’s lowering of HSA rates means small ISPs ‘free to innovate’: CNOC

The CRTC has set revised interim wholesale rates for high-speed access (HSA) services, criticizing large Internet Service Providers (ISPs) for proposing “unreasonable” rates that were too high, in a move small ISPs say leaves them “free to innovate.”

Court says Cogeco can’t claim ‘best Internet’

An Ontario Superior Court judge has granted an injunction requested by BCE Inc. forbidding Cogeco Inc. from claiming that it has the “best Internet experience in your neighbourhood.”

In a Sept. 26 ruling, judge Wendy Matheson said Cogeco could no longer use the phrase, which it had used on its website. The injunction applies in Ontario.

Que. music industry wants CanCon rules for streaming services, ISPs

The Association québécoise de l'industrie du disque, du spectacle et de la video (ADISQ) is asking for regulatory action to help support the music industry as it deals with the shift to streaming music services, including the imposition of new rules for both streaming services and Internet Service Providers (ISPs).

Reddit reaction to differential pricing overwhelmingly critical

Users of Reddit Inc.’s website have largely railed against differential pricing in a discussion initated by the CRTC, with an overwhelming number of comments on the social platform expressing concern about the practice, which allows providers to exempt some services from counting towards a customer’s data allotment.

Study confirms most ISPs deliver advertised speeds

The final results of a CRTC study of broadband Internet service confirm its preliminary conclusions from March, which found that the majority of broadband wireline Internet services sold to Canadian homes meet or exceed their advertised speeds.

In a press release Thursday, the CRTC said all major Canadian wireline service providers, with the exception of Saskatchewan Telecommunications Holding Corp., participated in the study. 

CRTC launches video relay service, will keep an eye on data usage

GATINEAU, Que. — The first national video relay service (VRS) for hearing-impaired Canadians launched Wednesday, with the CRTC and companies involved in the project saying they’ll keep an eye on how much bandwidth it uses. 

Rogers buying two Ontario radio stations

Rogers Communications Inc. said Monday the company is buying Tillsonburg Broadcasting Company Ltd., which operates the Country 107.3 and Easy 101 radio stations in southwestern Ontario.

Consultation on specialty, pay channel regulation opens

The CRTC is consulting on whether it should merge the rules for specialty and pay channels into a single set of regulations.

It said in a notice of consultation Monday that having two distinct designations for the channels is “no longer particularly meaningful” in today’s regulatory context and asked for comment on a set of proposed rules for both types of channels.

Differing opinions on how to guide differential pricing, interventions show

Even among those who support differential pricing practices such as zero rating and sponsoring data, there isn’t a consensus as to how they should be regulated by CRTC, according to additional comments filed with the commission in its proceeding on the issue.

Supplemental interventions were published on the CRTC’s website on Thursday, ahead of the five-day public hearing, which begins Oct. 31 in Gatineau, Que. During the week-long hearing, the CRTC panel will hear from 31 groups, companies and individuals.

Some TNW customers may be disconnected in Nov., CRTC warns

The CRTC has issued a consumer alert letting customers of Téliphone Navigata Westel Communications Inc. (TNW) know they may be disconnected in November.

It said in a Thursday press release that “many” customers in areas where TNW has agreements with Telus Corp. may be disconnected “as of November 21, 2016 due to a commercial dispute” between the two companies.

Ottawa U study uses mystery shoppers to test Wireless Code

OTTAWA — Researchers at the University of Ottawa say the preliminary results of a small mystery shopper test found some wireless providers are leaving some potential customers ill-informed about their choices.

The study, the first of its kind conducted by researchers from the university’s law and information studies departments, was presented at a session at the school on Thursday.

CRTC to hold Edmonton radio hearing Sept. 17

The CRTC will consider 11 applications for radio stations in the Edmonton area next week.

It will hold a four-day hearing starting Sept. 27, the commission said in a press release Friday.

The hearing will consider applications “to operate new ethnic commercial AM and FM radio stations, as well an application for a new French Language community radio station to serve Edmonton.”

Quebecor in ‘no rush’ to get rid of 700MHz spectrum: Pruneau

Quebecor Inc.’s chief financial officer Jean-François Pruneau said Thursday the company is content to wait to sell the 700 MHz spectrum it picked up in 2014 and never deployed, given its value continues to grow with time.

Bell asks for stay of Super Bowl simsub decision in new appeal

BCE Inc. has filed a new motion petitioning the Federal Court of Appeal to hear its case against the CRTC decision banning simultaneous substitution during the Super Bowl.

In a notice of motion filed in Toronto on Monday, Bell repeated its argument that the CRTC went outside of its jurisdiction and that it doesn’t have the authority to  “make orders that have retrospective effect or interfere with vested contractual rights.”

Data consumption, competitive pressures headline investor conference

Canada’s biggest telcos told investors Wednesday that they are seeing growth in wireless data usage on the first of a two-day conference hosted by CIBC World Markets.

FTTH decision should improve competition: Desjardins

Desjardins Capital Markets analyst Maher Yaghi said that the CRTC’s plan for wholesale access to fibre-to-the-home (FTTH) networks should theoretically “create an environment in which ISPs have better control over their cost structure, leading to improved competition.”

CRTC tells CACTUS community-TV decision based on input from all

The CRTC has responded to a request by the Canadian Association of Community Television Users and Stations (CACTUS) that it reconsider its new framework for local and community TV.

FTTH access plan ‘consistent’ but ‘disappointing’: indie ISPs

The CRTC has missed an opportunity to foster innovation among telecom competitors as it moves forward in the implementation of mandated wholesale access by smaller Internet service providers (ISPs) to incumbents’ fibre-to-the-home (FTTH) networks, according to independent ISPs and consumer advocates.

Emmy win a knock on CRTC rules: critics

Critics of the CRTC’s recent changes to the certified independent production fund (CIPF) policy pointed to Canadian actress Tatiana Maslany’s victory at the Emmy Awards Sunday night as evidence changes were the wrong move.

CRTC taking to Reddit to ask about differential pricing

The CRTC will host a public discussion on differential pricing practices for Internet data plans on Reddit Inc.’s website, the regulator said Monday.

The commission said in a notice it will host the discussion forum on the /r/Canada subreddit “to encourage individuals who might not otherwise participate in this proceeding to share their points of view.”

Advocacy groups, telecoms agree with CRTC on website blocking

Reponses filed with the CRTC last week by consumer, advocacy and industry groups indicate that all parties support the CRTC’s preliminary view on Quebec’s Bill 74, which would block access to unauthorized gambling websites.

Telecom affordability a growing gap for low-income Canadians: report

The digital divide for low-income Canadians will continue to grow unless there’s a national plan to address making communications services affordable and available for that demographic, said a new report from the Public Interest Advocacy Centre (PIAC).

CRTC approves A Bola TV for distribution

The CRTC has approved TerraTerra Communications Inc.’s application to distribute a Portuguese-language channel as a non-Canadian programming service.

In a notice posted to its website Wednesday, the regulator said the A Bola TV channel is a “24-hour niche service” offering Portuguese and international news and sports originating from Lisbon, Portugal.

Vennard shouldn’t have accepted birthday gift from Red FM: watchdog

CRTC commissioner Linda Vennard broke conflict of interest rules by accepting a birthday gift from a stakeholder, the ethics watchdog announced Tuesday.

“All public office holders should be mindful of their obligations under the Conflict of Interest Act when they are offered gifts or other advantages, particularly by stakeholders of their public sector entity,” Conflict of Interest and Ethics Commissioner Mary Dawson said in a press release.

Portuguese channel approved for distribution

The CRTC has approved the Portuguese-language channel TVI Internacional for distribution in Canada.

The general-interest service from Lisbon, Portugal broadcasts “a range of programming including news, entertainment, dramas, soaps and talk shows,” the commission said in a decision Monday.

Federal court denies Shoan temporary return to CRTC post

Former CRTC commissioner Raj Shoan won’t be reinstated while awaiting appeal of the order-in-council that removed him from his position, a Federal Court judge ruled Friday.

According to Justice Anne Mactavish’s reasons for decision, Shoan, who asked the court for a stay of his termination until the appeal is decided, didn’t satisfy all three elements required for the temporary reinstatement.

Groups ask Joly to investigate allegations of racism at the CRTC

The Urban Alliance on Race Relations (UARR) and the Community Media Advocacy Centre (CMAC) have written to Heritage Minister Mélanie Joly to ask her to look into allegations of racism at the CRTC that surfaced this summer.

In a Sept. 6 letter, the groups asked that “a transparent and accountable third­party process be initiated to investigate and address allegations of systemic and overt racism within the Commission.”

ITMP complaints steady: CRTC

The CRTC received nine Internet traffic management practices (ITMP) complaints in the three months ended June 30, bringing the yearly total (since July 1, 2015) to 33.

The quarterly number of complaints was the same as the quarter preceding it, and two more than the seven complaints reported in the October-to-December period, according to an ITMP update published by the regulator on Friday.

PIAC says customers need better skinny basic info

GATINEAU — On the final day of a two-day hearing, consumer groups told a CRTC panel that the regulator should set standards for how companies present information about their skinny-basic packages, while CRTC commissioner Jean-Pierre Blais implied consumers also have some responsibility to inform themselves.

CRTC grills telecoms on skinny basic promotion, bundling

GATINEAU — A CRTC panel pressed Canada's largest TV service providers on whether they were doing enough to bring attention to new skinny-basic services, raising concerns that higher-tier services were receiving favourable treatment, on the first day of a hearing on skinny-basic implementation.

ACTRA Toronto writes to Trudeau, Joly over CIPF decision

The Alliance of Canadian Cinema, Television and Radio Artists (ACTRA)’s Toronto branch is asking Prime Minister Justin Trudeau and Heritage Minister Mélanie Joly to “call on the CRTC to revisit” its decision to lower the requirements to access Canadian content funding.

Reinstating Shoan ‘not in public interest’: AG

OTTAWA — Last week’s decision from a Federal Court judge setting aside an investigation and decision that former CRTC commissioner Raj Shoan committed workplace harassment should weigh heavily in his favour for granting a temporary reversal of his termination, the federal Appeal Court heard Tuesday.

CRTC skinny basic hearing ‘premature,’ telecoms say

As the CRTC is set to look into the implementation of its skinny basic TV package rules by industry, telecoms are arguing the proceeding is largely premature, given that the commission’s skinny basic regime still hasn’t been fully implemented.

Review needed in community TV decision: CACTUS

A group representing community TV stakeholders solidified its discontent with June’s policy framework with a letter to the CRTC asking it to reconsider its decision to give companies the ability to move funds away from community TV.

Court dismisses Super Bowl simsub appeal, Bell to re-file

The Federal Court of Appeal has dismissed BCE Inc.’s appeal of the CRTC’s move to ban simultaneous substitution for the Super Bowl, deciding that the case, which was launched before the ban became official policy, was premature.

The company plans to file another appeal, Bell Media spokesman Scott Henderson said in an email Tuesday.

177,000 Canadians subscribe to skinny basic: CRTC

GATINEAU — As of June 30, about 177,000 TV subscribers had a skinny basic package, according to information given to media at a CRTC technical briefing Friday.

That was four months after the CRTC mandated that TV providers offer Canadians a $25 basic television package. The commission previously reported in May that the number of subscribers that signed up for a skinny-basic package was 100,000.

Federal court upends Shoan harassment finding

A Federal Court judge has overturned a 2015 CRTC decision that former commissioner Raj Shoan harassed a senior staff member, ruling he was denied procedural fairness in the investigation leading up to the decision.

In a Friday decision, judge Russel Zinn approved the judicial review application brought forward by Shoan, who had turned to the courts to fight the finding and subsequent punitive measures levied against him by chairman Jean-Pierre Blais following a complaint by Amanda Cliff, the executive director of communications.

CRTC weighs in on legality of Quebec online gambling law

The CRTC is looking for input on a preliminary view it’s taken regarding the legality of blocking of Internet content, as it considers how to deal with a complaint about a Quebec law mandating blocking of illegal gambling websites.

Commission admits to factual error in CIPF decision

The CRTC has admitted it made an error in a recent decision by attributing an argument made by Rogers Communication Inc.’s group of funds to the Canada Media Fund (CMF).

In a press release Thursday, the Writers’ Guild of Canada (WGC) said that in the decision, the CRTC referred to arguments made by the CMF in favour of loosening the requirements necessary for a production to qualify for funding from the Canadian Independent Production Funds (CIPFs).

VMedia shopping for QVC appeal

A CRTC decision to deny an application by VMedia Inc. to carry U.S. shopping channel QVC will be scrutinized by a judge after the independent provider was granted leave to appeal the decision in federal court.

VMedia is asking the court to throw out the commission’s April decision, saying that the CRTC made mistakes in its rationale for not adding QVC to the list of non-Canadian programming services and stations authorized for distribution.

Blais says critics of CIPF decision should have spoken up earlier

CRTC chairman Jean-Pierre Blais has responded to criticism by the Alliance of Canadian Cinema, Television and Radio Artists (ACTRA) of its recent decision on Canadian Independent Production Funds (CIPFs), saying the organization had a chance to comment during the consultation process and should have taken that opportunity.

Last week, the CRTC lowered the requirement governing how many Canadians must work on a production for it to get funding, allowing productions with fewer Canadians to qualify.

Rogers says OMNI needs subscription revenue

Rogers Communications Inc. is defending its proposal for a new national OMNI channel with mandatory carriage, arguing that the plan it submitted to the CRTC was the best option out of the multiple alternatives it considered.

E.U. issues final guidelines on net neutrality rule implementation

The Body of European Regulators for Electronic Communications (BEREC) has put out guidelines that clarify its rules on net neutrality, including zero-rating.

The guidelines will serve as guidance to regulatory authorities in the implementation of the E.U.’s net neutrality rules, approved last year, BEREC said in a press release.

Sirius shareholders OK going private

Sirius XM Canada Holdings Inc. shareholders approved a move to take the company private Tuesday, the company said in a press release.

“With these shareholder approvals in place, we will continue to work to secure the necessary regulatory approvals to close the transaction in a timely manner," president and CEO Mark Redmond said in the release.

CRTC consulting on MTS licence transfer to Bell

The CRTC said Tuesday that it wants input on Manitoba Telecom Services Inc.’s application to transfer its broadcast distribution licences to BCE Inc. as part of the proposed acquisition of MTS by Bell.

CRTC funding changes threaten Canadian content creators, critics say

By lowering the requirements for obtaining Canadian content funding, the CRTC is pushing Canadian content creators to the curb, according to opponents of the regulator’s move last week to rejig its framework governing certified independent production funds (CIPFs).

Northwestel can pull grandfathered Internet plans, CRTC says

BCE Inc. subsidiary Northwestel Inc. can stop offering “destandardized” wireline Internet packages, the CRTC has ruled.

In a decision posted Monday, the regulator approved Northwestel’s application to withdraw eight grandfathered residential and business plans and move customers over to comparable modern packages.

Bell’s Wholesale Code appeal, conditions of licence ask face stiff opposition

BCE Inc. has “unclean hands” in its effort to have the Wholesale Code overturned by the federal Appeal Court while simultaneously applying to have removed certain conditions of licence imposed on vertically integrated entities in 2013 by the CRTC during the ongoing licence renewal process, lawyers argued in court documents responding to Bell’s appeal.

CRTC limits special number porting zone to Vancouver

The CRTC has approved one but rejected another application on number portability.

On Friday, the regulator released its decision on an application by Telus Corp. to “establish a special location porting zone (LPZ) within the Metro Vancouver area” so that residential and business subscribers can keep their phone numbers as they move within the area.

Parliamentary secretary sorry for CRTC letter: report

A parliamentary secretary has apologized after sending a letter of support for BCE Inc.’s licence renewal application, the Canadian Press reported Thursday.

Kate Young, Liberal representative for a London, Ont. riding and parliamentary secretary to Transport Minister Marc Garneau, told CP that she “did not take into consideration the implications” of her role as a public office holder and that she “sincerely apologize[s] for any inappropriate actions” on her part.

Changes made to independent production fund policy

The CRTC announced changes to its policies governing certified independent production funds Thursday, aimed at fostering a “robust Canadian production sector” with the “flexibility necessary to operate in an increasingly multi-platform environment.”

Independent production funds, such as the Canada Media Fund, receive money from broadcast distribution units and the federal government.

Cable providers readying for full pick-and-pay with theme packs

Some companies are adding more selection to their cable TV packages by going the theme-pack route in preparation for the mandatory full pick-and-pay rules coming into effect this winter. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news …

CRTC makes Super Bowl simsub ban official

CRTC consulting on disconnection practices

The CRTC is requesting comment on whether regulatory measures are required to prevent service interruptions after a dispute between two telecommunications providers in January.

Rogers’ OMNI application a ‘band-aid’ solution, critics say

Rogers Communications Inc.’s proposal for a new national ethnic programming service is neither innovative nor appropriate in today’s TV environment aimed at providing consumers more choice, critics of the application said in interventions filed with the CRTC.

CRTC revokes iChannel licence

The CRTC has approved an application from Stornoway Communications LP to revoke the licence of its iChannel offering, the regulator said Tuesday.

FTTH rollout crucial for affordability in long-term: report

The deployment of fibre-to-the-premises (FTTP) and fibre-to-the-home (FTTH) networks will be an important step for improving affordability of communications services in the long-term, according to a report commissioned by the CRTC.

“In the longer term, technological and business process innovations that reduce costs and improve quality appear to be critical for enhancing affordability of access to products and services that are now considered necessities,” the report read.

Toronto telecom wins access in condo dispute

A Toronto condominium complex already served by three telecom service providers has to make room for one more, the CRTC has ruled.

In a decision posted Monday, the commission said the owners of the three subject multi-dwelling units in Liberty Village have to allow the local exchange carrier Beanfield Technologies Inc. access to its condos, which are already served by BCE Inc.Rogers Communications Inc. and Coextro.

Canada outranks peers in wireless prices: report

Canadians continue to pay among the highest prices internationally for wireless and broadband Internet services, according to a new report comparing telecom service prices released Thursday by the CRTC.

The ninth annual study was completed in January and February of this year by Nordicity and ranks Canadian prices among those offered by carriers in the G7 countries (United States, United Kingdom, Australia, Japan, Italy, Germany and France) and Australia.

CCTS terminates Alberta telecom’s membership

The Commissioner for Complaints for Telecommunications Services (CCTS) has taken what it described as the “drastic step” of terminating the membership of Alberta-based VOIS Inc. in its organization.

In a Thursday press release, CCTS said that because it’s a regulatory requirement for VOIS to participate in CCTS, the company is now in breach of its regulatory obligations and it is up to the CRTC to take “further action.”

CRTC suspends deadlines in PIAC’s Bill 74 complaint

The CRTC has suspended all deadlines in a Part 1 application by the Public Interest Advocacy Centre (PIAC) that challenges the constitutionality of a Quebec law forcing Internet Service Providers (ISPs) to block some online gambling websites.

The commission said in a letter dated Aug. 5 that it was suspending the deadlines and asked interested parties “not to file any further comments at this time.”

“Further procedural direction regarding PIAC’s application will be provided by the Commission in the near future,” the letter added.

CRTC allowing off-tariff GSM agreements, for now

The CRTC has determined that a hands-off approach to regulating roaming rates on GSM networks until it approves a final set of guidelines would not put smaller carriers in a negotiating disadvantage with larger ones.

The regulator drew that conclusion in a decision on Friday, stating that negotiations on GSM roaming pricing are optional and if a smaller carrier does not agree with the terms, “ it can use a Commission-approved default tariff that contains rates, terms, and conditions that are just and reasonable.”

Some Internet tier upgrades due to bandwidth, not speed: Cope

Some subscribers are climbing Internet service tiers not necessarily for increased speed, but to obtain unlimited bandwidth, George Cope, BCE Inc.’s president and chief executive officer, said Thursday on a second-quarter earnings conference call with analysts.

Cope made the comments while fielding a question on what speeds Bell’s new subscribers are taking.

MTS improves wireless churn, but still feeling double-cohort effect

Manitoba Telecom Services Inc. said it made improvements to its post-paid wireless churn for the third consecutive quarter, though its total wireless subscribers were still down from a year ago, as it reported higher earnings numbers Wednesday evening.

Moroccan channel approved for distribution

The CRTC has approved Arabic-language channel Medi1 TV for distribution in Canada.

The channel “offers programming dedicated to news, news magazines and entertainment from Morocco targeting the Arabic-speaking population,” the commission said in a decision Thursday.

Community TV complaints deferred: CACTUS

The Canadian Association of Community Television Users and Stations (CACTUS) said Wednesday it’s unhappy with the CRTC’s decision to put off complaints about alleged broadcast distribution undertakings’ (BDUs) compliance issues until later this fall.

In a press release, the association said almost 60 complaints made by CACTUS and community partners in early 2016 won’t be considered until the licence renewal proceedings later this year.

CRTC denies Durham Radio Toronto proposal

The CRTC has denied an application by Durham Radio Inc. to change the transmitter of its FM tower to expand its service into Toronto.

In a decision Monday, the commission said that the proposal to modify the CJKX-FM-2, a rebroadcasting transmitter of the English-language commercial country music radio station CJKX-FM Ajax, to expand the service to an additional 654,000 residents in the west side of Toronto and east side of Mississauga is not warranted because “the primary market that Durham is licensed to serve is Ajax and Oshawa.”

AG appeals confidentiality order in Shoan harassment case

The federal government is appealing a federal court judge’s decision to lift a confidentiality order keeping the identities of CRTC employees involved in a harassment case against a former commissioner under wraps. 

Community TV decision hurts community TV: CACTUS

The CRTC’s community television framework released in June is another hit to groups, the Canadian Association of Community Television Users and Stations (CACTUS) argued, calling the decision the “latest in a series that downgrades services to small communities.”

CRTC opens Wireless Code review

The CRTC will be holding a public hearing as part of its review of the wireless code governing the conduct of service providers, the regulator announced Thursday.

Long-distance payphone notification rules stand

Payphone service providers will have to abide by rules previously set out by the CRTC governing how Canadians who don’t use cash to make calls should be informed about long-distance charges. 

Second challenge to Bill 74 begins as CWTA goes to court

The Canadian Wireless Telecommunications Association (CWTA) has filed a court challenge to a Quebec law that would force telecoms to block some illegal gambling websites, telling the court the legislation puts companies in an “untenable position.”

In a French-language document filed Wednesday, the industry group asked Quebec’s Superior Court to determine the law is unconstitutional, given that it contravenes federal jurisdiction of both telecommunications and criminal law.

Annotated guide on Deposit and Disconnection Code released

Four months after issuing its annotated guide to the CRTC’s wireless code, the Commissioner for Complaints for Telecommunications Services (CCTS) has put out one for the regulator’s Deposit and Disconnection Code.

The guide is a compilation of the “various determinations and interpretations” that the CCTS has made regarding complaints that it has investigated since the code came into effect in May 2012.

Telus asks for ‘guidance’ on pro-rated refunds

A CRTC directive that service providers must offer pro-rated refunds to customers who cancel their wireless contracts based on the number of days left in a month’s billing cycle effectively abolishes the monthly contract, Telus Corp. argued in a new Part 1 application.

Rogers expanding affordable Internet program to NB

Rogers Communications Inc. is expanding a program that provides affordable Internet service to residents of non-profit housing in New Brunswick.

Millennials driving OTA growth in Canada: report

The over-the-air (OTA) market has been slowly growing over the past three years, according to data collected by Media Technology Monitor, a trend industry observers said doesn’t come as a surprise.

Rogers’ OMNI proposal needs more scrutiny: ethnic broadcasters

A group of ethnic programming services is asking the CRTC to consider a proposal by Rogers Communications Inc. for a national OMNI channel separately from its licence renewal hearing.

Complaints, bill shock fell after Wireless Code: study

The Wireless Code has proved effective in the two years since its implementation, suggest the results of a CRTC-commissioned study, which reported a decline in wireless complaints as well as incidences of “bill shock.”

In the report, produced at the end of March, market research company TNS Canada outlined the results of a more-than $48,500 contract to “determine how consumers understand their wireless service contracts and their related rights and how that has changed over time.”

Global sports channel approved, despite protest from Bell, Rogers

The CRTC has added One World Sports to its list of non-Canadian channels authorized for distribution, despite arguments from Rogers Communications Inc. and BCE Inc. that it would compete with their specialty sports services.

CRTC consulting on capacity of two Ont. radio markets

After receiving radio licence applications for Aurora and Georgina, Ont., the CRTC is asking for comments on the market capacity of the two markets to support an additional station.

Interested parties have until Aug. 10 to submit their views, which the commission said in a Tuesday notice it would “take into consideration before making a final determination on whether it should proceed with a call for applications.”

Telecoms’ TV revenues declined last year: CRTC

The television distribution revenues reported by Canada’s telecommunications companies have fallen for the first time in a decade, driven by a decline in satellite subscribers.

Numbers released by the CRTC Tuesday showed that telecoms — including cable, IPTV and satellite providers — saw a 0.13-per-cent decrease in revenues last year, from $8.93 billion in 2014 to $8.92 billion in 2015.

That’s the first such decline reported by the CRTC since at least 2006.

Joly, Vennard respond to Shoan appeal, allegations of bias

A CRTC commissioner is refuting allegations of inappropriate conduct and racism levied by a former colleague, Raj Shoan, the recently fired representative for Ontario.

Included in documents filed last week with the federal court to appeal his dismissal was a June 14 letter from Shoan to Heritage Minister Mélanie Joly citing allegations of “institutional bigotry and bias at the highest levels of the CRTC.”