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CRTC defends regulatory policies in Senate, asserts lower prices for consumers
The CRTC defended its telecommunications mandate before a skeptical Senate panel Tuesday, telling the transport and communications committee that past practices are leading to lower prices for consumers. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you …
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Telus investing $24B in Ontario network upgrades
Telus Corp.’s spending spree continued on Tuesday as the company announced that it will be investing $24 billion in Ontario to expand and improve its network over the next five years. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital …
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Telus announces $33B spend across B.C., Alberta for network upgrades
Telus Corp. announced Monday that it is investing more than $16 billion and $17 billion to “significantly expand and improve” its network infrastructure and operations across Alberta and B.C., respectively, over the next five years. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian …
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Quebecor Q1 revenues soar following Freedom takeover
Quebecor Inc. reported a robust increase in revenues and profits for the first quarter of 2024, driven largely by its acquisition of Freedom Mobile last year. The telecom company discussed its financial results during a conference call on Thursday. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? …
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Staffieri touts Rogers accomplishments in Toronto speech
Rogers Communications Inc. CEO Tony Staffieri gave a rosy picture of life at the telecom and media giant Wednesday. The executive was the featured speaker at a luncheon in Toronto hosted by the Canadian Club. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian …
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Canadian telecom prices fall, remain high internationally: ISED report
Canadian wireless and broadband internet prices declined in 2023, however the country’s prices remain some of the highest compared to its G7 peers, particularly when it comes to internet services – according to a report from Innovation, Science, and Economic Development Canada (ISED). This content is available to wirereport.ca subscribers Already a subscriber? Sign in …
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CCTS reports surge in Rogers, Bell, and Telus complaints
Customer complaints against telecom and TV service providers surged by 43 per cent between Aug. 1, 2023 and Jan. 31, 2024, according to the Commission for Complaints for Telecom-television Services’ (CCTS) most recent mid-year report. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian …
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CRTC responding to industry concerns, commissioner tells BC telecoms
The CRTC is making headway in improving the telecommunications landscape, a conference in western Canada was told. Claire Anderson, commissioner for British Columbia and the Yukon, was a featured speaker at the British Columbia Broadband Association meeting Tuesday. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock …
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Loblaws releases No Name mobile plans across Canada
Grocery giant Loblaw Companies Ltd. is entering the mobile data market with the launch of its No Name Mobile product. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take a free trial or subscribe to …
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Fizz launches expansion after successful beta testing outside Quebec
Quebecor Inc.’s flanker wireless brand Fizz has completed the beta testing of its services in Ontario, Manitoba, Alberta and British Columbia. On Wednesday, the company announced it is now rolling out coverage in the four provinces. It already provides service in its home province of Quebec. This content is available to wirereport.ca subscribers Already a …
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Wireless networks withstand effects of solar eclipse
Canada’s four major wireless carriers experienced major upticks in usage during Monday’s solar eclipse, but they were prepared for the event. They took a victory lap when discussing the outcome. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media …
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Telecoms prepare responses for solar eclipse
The April 8 solar eclipse is expected to have an impact on wireless networks as people increase their usage of cell phones. The four major carriers in Canada anticipated this and have made preparations. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, …
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Xplore expands broadband footprint in Prince Edward Island
Xplore Inc. announced Wednesday that it is rolling out high-speed internet in Prince Edward Island at a faster pace than originally planned. It is deploying both fibre and fixed wireless internet in the rollout. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, …
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CRTC approves Rogers wireless project to boost connectivity in northern B.C.
The CRTC has approved Rogers Communications Inc.’s funding application under its Broadband Fund in a bid to improve cell service along 70 kms of highway in northern B.C. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you …
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Falling wireless and internet prices battle inflation, StatsCan says
A day after the leaders of Canada’s biggest three telecoms told Parliament that prices for telephone services are falling, Statistics Canada released data illustrating the point. Tuesday the federal agency issued its findings for the Consumer Price Index for February. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot …
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Telecommunications sector sees strong revenue growth in 2022: CRTC report
Revenues were robust in the telecommunications sector, a new CRTC study has found. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take a free trial or subscribe to The Wire Report now. FREE TRIAL Two …
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Telus announced partnership with Amazon, Samsung
Telus Corp. announced Tuesday that it is partnering with Amazon Web Services (AWS), and Samsung Electronics Co. to create a virtual roaming gateway, promising enhanced reliability, speed, and latency for customers. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital …
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CRTC releases consult over its jurisdiction on small cell pole attachments
The CRTC has issued a call for comments on the attachment of wireless facilities to support structures owned or controlled by incumbent local exchange carriers (ILECs) due to the expansion of 5G networks which will require the installation of thousands of additional cell sites across Canada. This content is available to wirereport.ca subscribers Already a …
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CRTC implements thousand-block pooling to address telephone number exhaustion
The CRTC is implementing thousand-block pooling (TBP) as a proactive measure to manage the growing demand for telephone numbers. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take a free trial or subscribe to The …
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Rogers announces Q4 results and completion of network slicing trial
Rogers Communications Inc., in partnership with Ericsson AB, announced it has successfully tested 5G network slicing technology, marking the first nationwide live test. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take a free trial …
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New “use it or lose it” policy helps Indigenous spectrum connectivity
Minister of Innovation, Science and Industry François-Philippe Champagne introduced a new spectrum licensing framework that will concentrate on rural and remote regions of the country. The new policy will see unused spectrum either deployed by licensees or handed back to be rolled out by new users. This content is available to wirereport.ca subscribers Already a …
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SaskTel brings hyper-fast connectivity to Saskatchewan’s rural heartland
Saskatchewan Telecommunications Holding Corp. announced Wednesday the deployment of 5G technology across more than 40 additional cell sites, extending its reach to rural communities and highway corridors. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. …
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Kitchener MDU pushes for upgrades to Bell’s legacy facilities in access dispute
The owner of a multi-dwelling unit (MDU) in Kitchener, Ontario denies BCE Inc.’s claims that it is blocking the telco from accessing its facilities, arguing instead that it has the right to negotiate an access agreement and will restore Bell’s services once the company confirms whether it can make upgrades to its landline phone services. …
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Champagne says planned telecom price hikes go against policy direction
The Minister of Innovation, Science and Industry is calling on Canadian wireless companies to abandon plans to increase their rates. François-Philippe Champagne released a statement to The Wire Report that noted while some progress has been made in lowering cell prices, Canadians pay too much and there is not enough competition in the marketplace. This …
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Rogers fires back at Competition Bureau over wireless plan investigation
Rogers Communications Inc. is responding vehemently to the Competition Bureau’s investigation into the Toronto telecom’s Infinite wireless plan. The bureau announced Monday it has obtained a court order forcing Rogers to turn over documents. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, …
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Bell still opposed to Rogers’ application seeking changes to BNS services
BCE Inc. has responded to a commission staff letter regarding Rogers Communications Inc.’s 2019 Part 1 Application concerning Bell’s Billed Number Screening (BNS) database services charged to wireless service providers (WSPs) and wireless competitive local exchange carriers (CLECs). Bell opposes Rogers’ proposed modifications to the current collect call regime. This content is available to wirereport.ca …
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CRTC reopens Rogers application seeking changes to Bell’s BNS services
The CRTC has reopened a Part 1 application originally submitted by Rogers Communications Inc. back in 2019, asking the regulator to make changes to BCE Inc.’s billed number screening (BNS) database service charges for wireless service providers (WSPs). This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock …
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Quebecor begins beta launch of Fizz in western Canada
Quebecor Inc.’s Fizz will be available outside of Quebec in the “coming weeks”, CEO Pierre Karl Péladeau announced Tuesday at the Canadian Club Toronto. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take a free …
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Bell, SaskTel, expand high-speed internet in prairie provinces
BCE Inc. and Saskatchewan Telecommunications Holding Corp. have enhanced high-speed internet connectivity in Manitoba and Saskatchewan, respectively. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take a free trial or subscribe to The Wire Report …
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Both sides react to MVNO decision from CRTC
Both BCE Inc. and Quebecor Inc. have reacted to the CRTC’s decision that Bell Mobility’s offer on mobile virtual network operators (MVNO) should be adopted by arbitration. The decision was released Tuesday. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and …
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Digital transformation and connectivity key to Canada’s climate goals: CTA
Digital transformation of Canadian businesses can play a fundamental role in Canada’s fight against climate change, but is a strategy often overlooked, according to a new report from Accenture, commissioned by the Canadian Telecommunications Association (CTA). This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the …
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All carriers to provide TTC services by October 3: ISED
All passengers on the Toronto Transit Commission’s (TTC) subway system must have cellular connectivity, regardless of carrier, next month, announced Innovation Minister François-Philippe Champagne on Monday. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take …
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Bell sends letter to appeal court backing Rogers; PKP not surprised
BCE Inc. is backing Rogers Communications Inc. in its appeal over a CRTC decision which chose Quebecor Inc.’s mobile virtual network operator (MVNO) access agreement over the incumbents. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you …
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Rogers asks CRTC to dismiss discrimination claims from Telus in TTC dispute
As the Toronto subway network access dispute continues, Rogers Communications Inc. says Telus Corp.’s undue preference allegations against it are baseless and hypocritical, according to filings made to the CRTC last Friday. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and …
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Rogers unveils 5G service on Toronto subway
Rogers Communications Inc. has rolled out its 5G wireless service on some stations on the Toronto Transit Commission’s (TTC) subway network. The move comes as other players decry their lack of access to the grid. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian …
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Champagne orders ISED to start expedited consult over TTC access rights
Innovation Minister François-Philippe Champagne announced that he is directing his department to launch an expedited consultation process regarding network access to the Toronto Transit Commission (TTC). This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take …
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Feds grant $177M to combat suicide through 988 number
The Canadian government is giving the Centre for Addiction and Mental Health (CAMH) $156 million over three years to set up operations of the 988 suicide hotline. The emergency number will be available on Nov. 30 of this year. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? …
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Quebecor launches Freedom’s first nationwide plan
In its first major promotion since acquiring Freedom Mobile from Shaw Communications, Quebecor Inc. has announced a nationwide mobile plan. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. Take a free trial or subscribe to …
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China Mobile makes its appeal for Gov. evidence in banning order
When the cabinet of Prime Minister Justin Trudeau ordered China Mobile Communications Group Co., Ltd. to wind down its Canadian operations and vacate the country, based off a referral from Innovation Minister François-Philippe Champagne, those twin decisions should be subject to a judicial review challenge from the Chinese telecom, the company’s lawyers argued to a …
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CRTC becoming more accommodating to stakeholders: Eatrides
OTTAWA–The CRTC is improving its process to be more responsive to its various stakeholders, the commission chair said Monday. Vicky Eatrides was the opening speaker at the annual conference of the International Institute of Communications Canadian Chapter. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all …
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Ericsson and Eastlink extend 5G deal while Rogers slashes prices
Swedish telecom manufacturer Ericsson AB and Bragg Communications Inc.’s Eastlink division announced Thursday that they had signed a three-year extension to an existing 10-year contract for 5G deployment. The European firm will supply 3500 MHz mid-band radios and enhanced core network support for Eastlink’s 5G network. This content is available to wirereport.ca subscribers Already a …
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Young Liberals call for telecom reform including foreign investment rules
OTTAWA–As the Liberal Party of Canada gathers in the capital for its policy convention, its youth group has put forward a resolution calling for changes to the telecommunications regime, including allowing more foreign investment. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, …
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CWTA rebrands as Canadian Telecommunications Association
The Canadian Wireless Telecommunications Association is dropping the “wireless” from its name and will henceforth be known as the Canadian Telecommunications Association, the group announced Wednesday. When it was founded in 1975, the organization was called the Canadian Radio Carriers Association. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN …
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Ottawa police caution about misusing 911 calls
To mark National Public Safety Telecommunicators Week, the Ottawa Police Service issued a news release outlining some of the more outrageous calls the 911 system has received. In 2021, the service handled 667,000 calls. As the pandemic wanes, those numbers are expected to increase. This content is available to wirereport.ca subscribers Already a subscriber? Sign …
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Nearly one million dormant phone lines under government review
The government is in the process of checking into how many phone numbers in its possession are dormant and how to proceed with handling them. Public Services and Procurement (PSP) is the lead department in the undertaking. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all …
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CCTS complaints up for Rogers and Telus, down for Bell
The Commission for Complaints for Telecom-television Services (CCTS) found that complaints were up 12 per cent for the six months ending Jan. 31, according to its report released Tuesday. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news …
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CRTC seeks answers on whether or not to include IoT in MVNO framework
The CRTC is asking Canadians and interested parties to weigh in on whether or not the regulator should include the Internet of Things (IoT) and machine-to-machine (M2M) retail market segments in its mobile virtual network operator (MVNO) access framework. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? …
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CRTC wants telecoms to address Canadians with disabilities wireless services
Thursday the CRTC issued a decision directing wireless service providers (WSPs) to provide better service to people with disabilities. The companies must consult with those affected and issue annual reports on the result of those discussions. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the …
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Deadline for Shaw-Videotron deal extended, yet again
For the fourth time, the deadline for the proposed merger of Rogers Communications Inc. and Shaw Communications Inc. and the corresponding sale of Freedom Mobile by Shaw to Quebecor Inc. has been extended. Most recently set for Feb. 17, the new deadline is Mar. 31. This content is available to wirereport.ca subscribers Already a subscriber? …
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UPDATED: Government finalizes new directions for CRTC
Monday the federal government outlined new policy directions for the CRTC, with an emphasis on competition, affordability, consumer interests and innovation. Innovation Minister François-Philippe Champagne first declared his intention to bring in the new measures last May. The new directions are in effect immediately. This content is available to wirereport.ca subscribers Already a subscriber? Sign …
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Canadian telecoms waive fees to Turkey and Syria following earthquake
Telecommunications companies across Canada are waiving fees for texts and long distance calls in the wake of the earthquake which struck Syria and Turkey. The waiver will last until the end of the month. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, …
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Democracy Watch calls for Telecom Consumer Organization
Public interest lobby group Democracy Watch is urging the establishment of a Telecom Consumer Organization (TCO) that would look out for customers in a newly-narrowed landscape. The group called for such an organization two years ago when the takeover of Shaw Communications Inc. by Rogers Communications Inc. was first announced. The Fair Communications Sales Coalition …
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Wireless, internet and media lead to strong Bell fourth quarter
BCE Inc. released its fourth quarter results Thursday, reporting 330,743 net activations across various platforms. There were 122,621 postpaid and prepaid mobile phone connections, 104,447 mobile connected devices, 63,466 retail internet and 40,209 IPTV hook-ups. This all led to an increase of 46.6 per cent. This content is available to wirereport.ca subscribers Already a subscriber? …
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SaskTel rolls out 5G into rural communities
Saskatchewan Telecommunications Holding Corp. announced Monday that it is expanding its 5G footprint into 11 rural sections of the province. This will further wireless connectivity in Saskatchewan. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you need. …
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CRTC demands info on MVNO negotiation process
The CRTC is asking a number of incumbent telecom companies to report back to the regulator with an update about the ongoing mobile virtual network operator (MVNO) negotiations. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news you …
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Globalive seeks to become national carrier by buying Manitoba spectrum
Frustrated in its attempt to buy Freedom Mobile back from Shaw Communications Inc., Globalive Capital Corp. has announced it wants to acquire Manitoba spectrum licences from Xplore’s now-defunct mobile brand. Globalive operated WIND Mobile until 2016 when it was sold to Shaw and rebranded as Freedom. This content is available to wirereport.ca subscribers Already a …
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Cogeco sees “less risk” on MVNOs, but still deciding when to launch.
While Cogeco Inc. says it currently sees “less risk and greater clarity” with regards to the CRTC’s mobile virtual network operator (MVNO) framework, the company is still stopping short of committing to launching a mobile wireless offering in the coming year. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN …
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Indigenous Connectivity Summit calls for more inclusion in consultations
Indigenous telecommunications stakeholders are calling on the government to incorporate them into its consultation requirements, and develop a participatory and inclusive policy consultation process in the telecommunications and digital sectors. On Monday the Indigenous Connectivity Institute released several calls to action developed at October’s 2022 Indigenous Connectivity Summit in Winnipeg, Man. Since the inaugural summit …
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Videotron more effective owner of Freedom than Shaw, expert testifies
An expert witness for Shaw Communications Inc. took issue Monday with earlier testimony from Competition Bureau experts over the proposed takeover of the western telecom by Rogers Communications Inc. The Competition Tribunal is hearing from respondents’ witnesses this week. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? …
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Rogers-Shaw integration should be completed within three years, Tribunal told
The integration of Shaw Communications Inc. properties into the network of Rogers Communications Inc. should be completed rather quickly, Rogers president of integration told the Competition Tribunal on Thursday. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting and digital media news …
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‘Extremely difficult’ to sell to Rogers, Brad Shaw tells Tribunal
Shaw Communications Inc. CEO Brad Shaw told the Competition Tribunal Wednesday that it was an “extremely difficult” decision to sell his family company to Rogers Communications Inc. but the deal was necessary on many levels. The Tribunal is hearing a complaint from the Competition Bureau over the proposed merger. This content is available to wirereport.ca …
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July outage, Shaw financing costs, to blame for Rogers profit drop
Rogers Communications Inc.’s profit fell 24 per cent for the three months ending Sept. 30, compared to last year, with customer credits and the Shaw Communications Inc. transaction to blame for the shortfall. This content is available to wirereport.ca subscribers Already a subscriber? Sign in here LOGIN Forgot password? Unlock all the Canadian telecom, broadcasting …
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Feds invest $15 million to further EXFO’s 5G development
The federal government has granted EXFO Inc. $15.9 million for 5G technology development, it was announced Monday. The company will establish a 5G Centre of Excellence and create 50 new jobs in Montreal. The jobs will involve research and data scientists, and software and telecom specialists. This content is available to wirereport.ca subscribers Already a …
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CRTC allows for use of hosted call handling solutions sites in the NG911 networks
The CRTC determined that 911 governing authorities can designate demarcation points at hosted call handling solutions (CHS) sites in the NG911 networks, subject to certain conditions in order to protect law enforcement from being surveilled by third parties, according to its decision released Monday. This content is available to wirereport.ca subscribers Already a subscriber? Sign …
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